ADMIN OPERATIONS & FRONT OF HOUSE CONCIERGE

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ABOUT US

Welcome to The Centre, your go-to destination for all things health, wellness and good vibes. We're not your average clinic. We’re a thriving hub of holistic practitioners, passionate about helping people feel their absolute best. Our mission? To create a warm, uplifting space where clients feel truly seen and supported every single time they walk through the door.

POSITION OVERVIEW

We’re searching for a vibrant, organised go-getter to become the friendly face of The Centre. This is no ordinary front desk gig, it’s a dynamic, hands-on role that’s equal parts people-person, problem-solver and behind-the-scenes coordinator. You'll be the first smile clients see when they walk through the door and the person that keeps our day-to-day running smoothly. From managing bookings and coordinating events, to supporting clients and lending a hand with light marketing tasks, you’ll be at the heart of everything we do.

KEY DETAILS:

Part Time - 8:30am - 3pm

3-4 days a week, flexible with hours.

~$30/hour, plus super

Location: 5 Radford Place, Bairnsdale, VIC, 3875

Key Responsibilities

Client Experience & Front Desk

Warmly welcome clients, guests, and practitioners upon arrival
Manage appointments, bookings, and enquiries (in person, phone, email)
Provide excellent customer service and concierge support
Admin duties

Operations & Support

Assist with day-to-day operations of the centre
Set up and pack down rooms for events, workshops, and functions
Assist Events with set up of AV equipment
Order and coordinate catering and supplies as needed
Perform light cleaning and maintain a tidy, welcoming environment

Marketing & Events

Work with our marketing coordinator to create and schedule basic content for social media (especially Facebook and Instagram)
Assist in the set up and promotion of events via Facebook, Eventbrite, or similar platforms
Assist in designing flyers, email campaigns, or digital materials when required (support/training can be provided, experience preferred)
Support event logistics and delivery, including registration and attendee communications

ABOUT YOU

You’re warm, reliable and love being around people. Health and wellness isn’t just something you talk about, it’s something you genuinely care about. You’re the kind of person who thrives in a fast-paced environment and can juggle tasks. You’re a natural communicator, super organised and love creating positive, meaningful experiences for others.

Essential Skills & Attributes

Friendly, professional, and polished front-of-house presence
Administrative experience in some capacity
Strong organisational and multitasking abilities
Confident using booking systems and online platforms (Microsoft Office Suite, Facebook, Canva, etc.)
Good written and verbal communication skills
Flexibility to work evenings or weekends during events (if required)
Self-motivated and proactive

Desirable (but not essential)

Experience in a wellness or hospitality environment
Basic understanding of social media content creation and scheduling
Interest in wellness, events or holistic therapies
Tech troubleshooting confidence

Perks & Benefits

Supportive, wellness-focused team culture
Complimentary access to selected treatments, services or workshops
Flexible working conditions
Opportunities to grow with the business and shape your role over time
Professional development provided to grow, learn and utilise your creativity

APPLY BELOW

Fill out your details and upload your resume and cover letter below to apply.

Tell us why you're the right fit for our wellness space!

APPLICATIONS CLOSE: 9pm Friday 22nd August 2025.